Refund policy

All services offered by NiniMa Spiritual are personalized digital services, including psychic readings, spiritual guidance, intuitive readings, and related personalized digital content.
Because these services are created specifically for each customer, cancellations or refunds may not be available once preparation or delivery of the personalized service has begun.
If you experience a problem with your order, receive the wrong service, or believe something is missing from your delivery, please contact us. We will review the issue and make reasonable efforts to resolve it.

If we are unable to provide the service you purchased, we may offer a replacement, rescheduling, store credit, or refund where appropriate.
Please note that spiritual and intuitive services are provided for personal reflection and guidance. Individual experiences and outcomes may vary, and specific results cannot be guaranteed.

Nothing in this policy limits any refund, cancellation, or other rights that you may have under applicable consumer protection laws.